Mis Selling in Insurance
The mis-selling of insurance products within the Middle East and North Africa region represents a significant threat to the long-term viability and reputation of the insurance sector. This issue is not merely a collection of isolated compliance infractions or the actions of a few rogue agents. Instead, it is a systemic governance challenge rooted in the misalignment of distribution incentives, product complexity, and inadequate post-sale verification mechanisms. Boards must recognize that when short-term premium vo...